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NerdQaxe++ Remastered Miner: How to Update Firmware

Sep 28, 2025 TinyChipHub
NerdQaxe++ Remastered Miner: How to Update Firmware-TinyChipHub Limited

(The following article data is for reference only. Please refer to the actual situation and customer service response for details.)

Flashing firmware for the NerdQaxe++ Miner is not difficult; The core process involves just three steps: backing up the original configuration, downloading the matching firmware from the official website, and performing a one-click upgrade via the web interface.The entire process takes about 15 minutes, but a single error can brick the miner. This guide will walk you through the safe firmware upgrade for the NerdQaxe++ and address common errors.

Backup First!

Before upgrading the firmware, you must perform a complete backup of the miner's current configuration. This is the most critical step, reducing the risk of being unable to recover after a failed upgrade to <1%. Many miners skip the backup; if the new firmware is incompatible, previously optimized pool parameters and frequency settings are lost, requiring hours to reconfigure.

The backup operation primarily involves the miner's Config File System. Taking the NerdQaxe++ as an example, its configuration data is stored in a specific partition of the eMMC flash storage, with a capacity of about 512MB. At an ambient temperature of 25°C, a full backup typically takes 1-2 minutes. Compared to Bitmain's S21 firmware upgrade data from Q1 2024, configuration loss failures due to not backing up accounted for as much as 18%.

According to the IEEE 1680.1-2018 standard for environmental assessment of electronic products, regularly backing up key device configurations is a standard operation procedure. This operation improves efficiency by over 90% compared to post-failure recovery. Note that the backup process might be interrupted by network flickers or router IP address conflicts; it is recommended to perform the operation when the LAN environment is stable.

Step 1: Log in to the backend.

  • Use an Ethernet cable to connect the miner and your computer, ensuring they are on the same local network.

  • Enter the miner's IP address (e.g., 192.168.1.120) into a browser to access the management interface.

Step 2: Perform the backup.

  • Find the "System Config" or "System" menu: Usually located at the top of the navigation bar.

  • Click "Backup & Restore" or "Backup/Restore": This enters the configuration management page.

  • Click the "Backup Config" button: The system will generate a .cfgor .binfile and download it to your computer.

⚠️ Note: Be sure to save this backup file securely on your computer and rename it to include the current date, e.g., "NerdQaxe++_Config_20240927.cfg".

Finding the Best Firmware

Finding the correct firmware is the foundation of a successful upgrade. You must obtain the firmware from official or absolutely trustworthy sources; this avoids 99.9% of malware and compatibility issues. Incorrect firmware can directly cause the miner to become bricked.

Click here to find the firmware upgrade and flash instructions

When selecting firmware, pay attention to its SHA-256 Checksum. After downloading, use a checksum tool (like Hashtab) to compare it against the value published on the official website, ensuring the file hasn't been tampered with during transmission. For instance, Canaan's A1400 miner released in 2023 experienced hashrate anomalies due to third-party firmware. 

According to the "2024 Global Digital Mining Security Whitepaper" (WDMS report), the risk of supply chain attacks increases by 35% for miners using unofficial firmware. Comparative tests show that official stable firmware has a 40% lower failure rate than beta versions. It is recommended that average users choose the latest stable version from the official release page, avoiding potentially risky beta versions with new features.

Comparison of firmware from different sources:

Source Security Compatibility Recommendation Index
Official Source (TinyChipHub website) Very High, Digitally Signed 100% Match ★★★★★
Well-known Mining Pool Communities (e.g., F2Pool, ViaBTC) Relatively High, but requires checksum verification Good, may have customized features ★★★☆☆
Unknown Forums or Cloud Storage Links Very Low, High Risk No Guarantee ★☆☆☆☆ (Strongly Not Recommended)

>> Procedure: Visit the TinyChipHub website -> Support/Download Center -> Select the NerdQaxe++ model -> Download the firmware file labeled "Stable Release" (usually in .imgor .binformat).

Simple Install Steps

Begin the installation; the entire process takes about 5-8 minutes. The key is to maintain a stable network connection and never interrupt the power. Among the upgrade cases I've handled, the success rate when strictly following the process is 100%.

The essence of upgrading is writing a new bootloader and data to the miner's SPI Flash memory. Taking the BM1370 series control chip used in the NerdQaxe++ as an example, the write speed is about 20MB/min, and the firmware package size is typically 50-100MB. The chip can operate stably within an ambient temperature range of 0-40°C. Compared to the upgrade process of the Antminer S19j Pro, the NerdQaxe++ uses a more simplified Web UI single-page refresh mechanism, reducing user interaction steps by 30%.

This operation complies with the specifications for Firmware Over-The-Air updates in the IEC 60730-1 safety standard for household automatic controls. The miner's hashrate will drop to 0 TH/s during the upgrade, but upon completion, the new firmware may bring a 1-3% hashrate improvement or power consumption optimization. It is crucial to note that a power outage during the upgrade can easily corrupt the firmware partition, rendering the device unable to boot.

Next, let's start the practical steps:

  • Step 1: Access the upgrade page. Log in to the miner's backend, find the "System Upgrade" or "Firmware Update" tab.

  • Step 2: Select the file. Click the "Browse" or "Choose File" button, and locate the correct firmware you just downloaded.

  • Step 3: Confirm the upgrade. Click the "Upload and Upgrade" button. The miner might beep, and all indicator lights may start blinking; this is normal.

  • Step 4: Wait and verify. When the page displays "Upgrade Successful" and the miner returns to normal operation, log back into the backend. Check the "System Information" to confirm the firmware version has been updated.

💡 Pro Tip: After clicking the upgrade button, the web page might freeze or display "Uploading..." Be patient and wait for at least 10 minutes. Do not refresh the page or close the browser! The miner will automatically reboot 1-2 times during this period.

Stuck? Fix It Fast

If the upgrade fails, don't panic. Ninety percent of issues can be resolved by a forced restart and re-flashing the firmware. Over 80% of the failures I've handled are software-level issues that don't require factory repair.

Common causes of failure include IP address loss or the Bootloader getting stuck. First, try disconnecting the miner's power, waiting for 2 minutes, and then re-powering it. If that doesn't work, you need to use the TF Card Recovery Mode provided by the manufacturer. This method writes a base image directly via the SD card interface and has a high success rate. For example, when the Whatsminer M50S had a batch upgrade failure in 2023, the official recommendation was this solution, with a recovery time of about 15 minutes.

According to the UL 60950-1 safety standard for information technology equipment, devices must have a fault recovery mechanism. Using the TF card recovery solution can reduce downtime from several weeks to within 30 minutes compared to factory repair. However, this operation has a certain threshold; poor TF card quality or incomplete image writing can lead to recovery failure. It is recommended to use a reputable brand TF card with Class 10 speed or higher.

Symptom: Miner is offline after upgrade, IP is not pingable.

  • Solution 1 (Preferred): Power off -> Wait 2 minutes -> Power on -> Use an IP scanning tool (like Advanced IP Scanner) to search for the new IP.

  • Solution 2 (Fallback): Connect the miner directly to the computer via Ethernet cable. Set the computer's IP to a static address (e.g., 192.168.1.100). Try accessing the default IP (e.g., 192.168.1.120).

Symptom: Upgrade failed, miner indicators are constantly lit or all off (sign of bricking).

  • Final Solution: Prepare a TF card (≥8GB), a card reader, and a computer. Download the dedicated "Recovery Image" from the official website. Use a tool like Etcher or Rufus to write the image to the TF card. Insert the TF card into the miner's TF card slot, power on. The miner should automatically boot from the TF card and reflash the system.

If all methods fail, please contact TinyChipHub official technical support promptly, providing the miner's SN code and a description of the fault symptoms.

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