Bitaxe Miner Troubleshooting Guide: Simple Fixes for Common Issues (Ongoing Updates 2025)

"Even the savviest miners hit snags – most Bitaxe glitches have quick fixes!"

We’ve compiled the top user-reported connectivity issues with actionable solutions. This living guide updates weekly with new insights. Bookmark now for uninterrupted mining!

If you are beginner please see this guide first!https://tinychiphub.com/blogs/technical/user-guide-for-beginner-usage-precautions-and-instructions

Ⅰ. Common Connection Issues

1.  Bitaxe miner fails to connect to the router or detect Wi-Fi signals.

• For Bitaxe Hex/Supra Hex models with antennas: Ensure the external antenna is fully tightened to the miner's SMA port.Verify the antenna's RF coaxial cable is securely connected to the mainboard.
• Network compatibility check: Confirm your router broadcasts 2.4GHz Wi-Fi signal (Bitaxe's ESP32 microcontroller ONLY supports 2.4GHz networks)

2. Bitaxe Shows "No AP Found" and ”201 error” or “401 error” with internet access failure after router connection.

• SSID/Password Verification: Re-enter to eliminate extra spaces (common errors) and match letter case sensitivity exactly (e.g., "MyWiFi" ≠ "mywifi")
• Router Configuration Check: Ensure DHCP server is enabled (Path: Router Admin > LAN Settings); Disable MAC filtering and AP isolation in firewall settings.
• 401 Error: If you are using an Apple device, this is most likely due to the iOS system's security protocol blocking its connection to the network. Please use a non-iOS device to update the firmware. The latest version of the firmware has fixed this issue.

3. After completing the initial setup, can not access AxeOS through the original IP address.

• When you click "Save & Restart" after configuration, your router will automatically assign a new dynamic IP address through DHCP protocol. Check the miner's display screen for the updated IP address (usually in XX.XX.XX.XX format). Type the new IP directly into your browser's address bar. Press Enter to reconnect to your Bitaxe dashboard

4.  After entering wrong WiFi credentials or connecting to public networks requiring web authentication.

• Automatic Reset：Wait 2-3 minutes for ESP32 to auto-generate reset hotspot (SSID: "Bitaxe_XXXX"). Connect to this hotspot via phone/PC and re-enter correct SSID/password in configuration portal.
• Manual Reset: Locate the “BOOT button" (on mainboard ), press and hold it for 5 seconds to reset hotspot.